Saltmarshe Hall Ltd is committed to safeguarding the privacy of our website users while providing the highest possible quality of service. We process all personal information lawfully, in accordance with the Data Protection Act 2018, the UK GDPR and the Data Use and Access Act 2025.
How We Use Your Information
Under current data protection legislation, we are required to explain how we treat any personal or private data we collect from you. By using or registering on this site, or by contacting us via email, you acknowledge the collection, use, and transfer of your information under the terms of this statement.
We process your data primarily to manage your bookings, respond to enquiries, contacting us via phone, email or via our website and ensure the security of our premises. We may also process data under Recognised Legitimate Interests as defined by the 2025 Act, such as for the purposes of crime prevention (CCTV) or ensuring public safety.
We will not send you any unsolicited commercial email unless you have given your prior consent. We warrant that we will only share your data where we have a lawful basis to do so.
We act in the best interest of our customers and will never sell your personal data to third parties for commercial gain.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting or reporting requirements. Retention periods are determined based on the nature of the data and the reason it was collected.
We strive to keep your data accurate. If your details change, please let us know so we can update our records.
You have the right to access the personal data we hold about you. In accordance with the DUAA 2025, when you make a request, we will conduct a reasonable and proportionate search to locate your information.
To provide the best user experience, our website uses cookies. This includes essential cookies and low-risk analytical cookies used to measure website performance. You can manage your cookie preferences through your browser settings at any time.
If you have a concern about how your data is being handled, you can raise a complaint with us first. You also have the right to lodge a complaint with the Information Commissioner’s Office. Please submit your complaint in writing via our complaint form or to [email protected].